10 Questions For (38): Lara Dunston and Terrence Carter

And continuing the 10 Q series in 2011 with Lara Dunston and Terence Carter. Those who wonder whether I’ve interviewed Lara already are correct: I did so in number 3. The reason for a new interview is quite interesting: Lara and Terrence are among the few travel bloggers who succeeded to make a living out of blogging last year. They traveled and blogged exclusively for Grantourismo.

Terence and LaraTerence and Lara

1) Who are you?

I’m an Australian-born travel writer who works with her writer-photographer husband, Terence Carter. We moved to the UAE in 1998, to teach film/media/writing (me) and design websites (Terence), and we’ve been travelling the world ever since. Although we did some travel writing in the mid 90s, writing one of the first compact guides to Sydney when Terence ran a publishing department, we accidentally fell back into it around nine years ago, when Lonely Planet needed new authors for their Dubai guide and other Middle East titles. We ended up getting so much work that we had a year’s worth of commissions lined up for 2006, so we put our things in storage in Dubai and took to the road. After bouncing around the planet from one assignment to another, we began to develop Grantourismo.

Grantourismo – a contemporary grand tour aimed at exploring more enriching ways to travel – grew out of some of our frustrations with our work. Our idea was to travel more slowly and sustainably, stay longer in places, stay in rentals not hotels, connect more with locals, do and learn things, and wherever possible, give something back to the places we were visiting. We were lucky in that HomeAway Holiday-Rentals had a similar project in mind and were looking for a writer-photographer team, so they hired us! Getting paid to do your dream project? Life doesn’t get much better than that.

2) What do you like about what you do?

Aside from travelling the world and meeting incredible people, we love the flexibility and freedom that travel writing gives us. Our work takes us places, we can work anywhere, and while we essentially go wherever the work is, we can say yes or no to commissions. If we don’t like working with a particular person, we don’t have to work with that person again – when you work for a big organization you don’t have that choice. What we’ve loved about the last 11 months, working on Grantourismo, is that we’ve got to travel the way we most love to travel – staying in holiday rentals for two weeks at a time, really settling into a place, and learning to live as much like locals as we can; connecting with local people and finding out what they do and how they live their lives; and doing and learning things ourselves, from learning how to play in a gamelan orchestra in Bali (Terence) to learning the secrets of making pierogi in Poland (Lara).
Bali?

3) What don’t you like about what you do?

The hours – we’re essentially working from the time we wake until the time we sleep, seven days a day. We normally take a few days off at Christmas, though we didn’t this year. The pace of travel – two weeks in a place might seem like a lot when the average person spends just 1-3 days in places when they travel, but we’re not on holidays, we’re working. So as well as discovering places and meeting people, we’re busy looking for stories, planning, doing interviews, writing posts for the site and stories for other publications, uploading photos, editing video, interacting on social media, and coordinating our travel – every single day.

Before Grantourismo we used to get frustrated with the whole hotel check-in/check-out process, it all seemed so tedious and time-wasting, but after 11 months we’re getting a little tired of moving house every two weeks. It’s impossible to travel light when you do what we do – in addition to a bag each of personal things, we both have laptops, I have a carry-on bag of books/reference materials we’ve collected on the way, and Terence has a bag of camera gear, plus a tripod/lighting case, and now he has a saz too! – travelling for one year and all four seasons is very different to a six- or even 12-week trip. We’re constantly paying for excess luggage, and getting frustrated by the fact that most trains aren’t equipped for people with luggage and many train stations don’t have elevators. But then, without it, we couldn’t do our jobs as well as we can.

4) Please tell us all about your blog and your aims with it.

Grantourismo is a place for us to chronicle our grand tour and to promote slow and sustainable travel, experiential travel, local travel, and the idea of living like locals by staying in holiday rentals. On a daily basis, we’ve been uploading stories and Terence has been producing stunning galleries of images and videos. We’re writing about the places we’re staying, the people we’re meeting, and the things that we’re doing and learning. We’ve stayed in everything from a traditional cone-shaped trullo in Puglia to a beach house in Costa Rica. We’ve talked to chefs, winemakers, artists, musicians, filmmakers, fashionistas, and scientists. We’ve gone hiking, bird watching and game watching. We’ve learnt about wine and learned to cook lots of things. We’ve learnt everything from bead-making in Cape Town to making offerings in Bali. We’ve visited Masaai villages, Rio favelas, and Cape Town townships. We’re hoping our stories about those experiences inspire travellers to travel in the same way. We’ve also been recruiting travel writers/bloggers to help us spread the word – by holding monthly competitions with amazing prizes (including holiday rental stays, cameras tours, guides, travel notebooks, CDs, etc) where entrants have to write a post on one of our themes.

5) Your top 3 destination experiences you’ve ever stayed to date and why?

That’s really tough, as there are so many, so I’ll focus on the last year only – although it’s impossible to put them in order!
1. Cape Town – where we did a lot of tours into the townships with sustainable travel companies, and met some extraordinarily inspiring people for whom life is very hard and the only way to make it easier is through their own initiative and creativity. Sustainable tourism is also helping.
2. Kenya – while our accommodation at Diani Beach was disappointing, it made a great base for doing safaris and visiting villages. Once again, the highlight of the trip was the people we met in the villages as much as the phenomenal amount of wildlife we saw on the game drives.
3. Austin, Texas – where we really immersed ourselves in the live music scene. We met lots of musicians who gave us great tips on where to go and what to see and went to see live music every night. It’s a very laidback city and the people are super-friendly and that was very appealing. The Tex-Mex and Mexican food is also terrific.

6) Your top 3 accommodations you’ve ever stayed to date and why?

Again, so many, so we’ll focus on this year…
1. Costa Rica – where we had two spectacular houses at Manuel Antonio – one open house (and by that we mean there were few walls!) overlooking the jungle canopy – families monkeys would literally troop through our home every day! – and house another down on the ocean, where we literally stepped out of our garden and we were on the sand and the national park which was just a short stroll along the beach.
2. Bali – where we lived in a beautiful villa in a traditional Balinese style, with swimming pool, on the edge of a small village surrounded by lush green rice fields. We would walk into the village and it would take just seconds before people were saying hello, introducing themselves, and even strolling with us. It was also a great location from which to do trips to Ubud, or go to the beach, just 10 minutes away.
3. Puglia – a traditional conical-shaped trullo in the countryside outside of Alberobello, which was not great in terms of working (the best internet access was in an olive grove!) but was a wonderful experience – it was very charming and rustic, we had our own pizza oven outside the house, and we rode bikes down country lanes.

7) Your top 3 most memorable food / wine experiences to date and why?

1. Tokyo – where we lived in a local neighbourhood with several brilliant eating areas on our doorstep and countless others a short train ride away, so we were able to try everything and anything we could devour. We realised that there is so much more to Japanese cuisine than sushi, which, surprisingly, we only had once during the two weeks.
2. Venice – which for us is one of the finest eating cities in Italy, although Venetian cuisine is greatly misunderstood and most visitors to Venice don’t enjoy the food because they succumb to the temptation of eating at a tourist restaurant on the Grand Canal. In Venice, we always get our tips from chefs, so every meal is a great one. We got to shop at the Rialto markets or organic markets every day, we did a cooking course with a Countess, and we learned about Veneto wines on a wine-bar hop with a sommelier.
3. Barcelona – which is one of the world’s great gastronomic capitals. There we stayed in the (very local) Gracia neighbourhood, which is surrounded by so many of the cities best restaurants. We probably only ate tapas a few times, because for us what makes Barcelona special are these tiny restaurants called bistronomics that are producing some of the most creative contemporary cuisine on the planet.

8) Your 3 worst destination/ accommodation /food experiences to date and why?

1. DESTINATION: Zell Am See, Austria – it was wonderful for Terence who was snowboarding every day, but it’s not a great winter destination for someone who doesn’t do winter sports. I was determined to find things for the non-skier/snowboarder to do in winter but it was difficult. There’s so much more available in summer.
2. FOOD: Costa Rica – while we loved our accommodation, the scenery, the wildlife, and the people, the food was disappointing – not a lot of variety, bland, and expensive to eat out.
3. ACCOMMODATION: Diani Beach, Kenya – again, we absolutely love the people and the wildlife, and, better managed, our accommodation could have been wonderful, but it wasn’t. We stayed in a traditional-style ‘cottage’ in sweltering heat and humidity, with a broken fan, a mosquito net with holes in it, a toilet that didn’t flush properly, and an unhygienic kitchen.

9) Can you offer the readers 3 destination/ food / accomodation / things to do tips about the city you are currently living in?

I’m writing this from Krakow, Poland.
1. DESTINATION: Walk – walk everywhere and all over! It’s a wonderful city for walking. Walk the Old Town, walk around Wawel Castle, walk the Jewish quarter, and walk along the waterside.
2. FOOD: Eat pierogi – everywhere and every kind. My favourite – the Russian style – is at Chlopskie Jadlo which is decorated like grandma’s cottage.
3. ACCOMMODATION: Rent a big old apartment – make sure it has creaky floorboards and lofty windows in a grand old building to get the full Krakow experience, as well as a decent kitchen so you can buy fresh pierogi and cook it at home too!

10) Any Question(s) you’d expected me to ask that you would like to answer?

What next, after you complete the Grantourismo trip?
We’ll finish our yearlong grand tour at the end of January – just one month to go! We’ve already been invited to speak about the project as it relates to wine tourism, in Porto. After that we’ll return to Australia via Dubai where we’ll take a short break before write a book about the experience. Grantourismo, as a site and project, will continue in a slightly different form. No more yearlong trips but we’ll continue to do shorter trips, experiences and activities, to continue to promote local travel, slow and sustainable travel, experiential travel, and voluntourism – as the project was as much about making our work as travel writers, as well as travel, more enriching and more meaningful.

My Take

Glad to have you again Lara! Curious to see your take on Tnooz and to see the take of HomeAway on this experiment. If not skiing in Zell am See, I would have left Terence there and visited Salzburg or Munich for two days:-)

Celebrity Hotelier and the Long Tail

Long Tail
I might misunderstand the term, but in marketing and distribution the term Long Tail is frequently used to give the small independent entrepreneur or the small independent blogger like me hope to be able to earn a piece of the huge internet cake.

Chris Anderson is usually attributed the term Long Tail.

The theory of the Long Tail is that our culture and economy is increasingly shifting away from a focus on a relatively small number of “hits” (mainstream products and markets) at the head of the demand curve and toward a huge number of niches in the tail. As the costs of production and distribution fall, especially online, there is now less need to lump products and consumers into one-size-fits-all containers. In an era without the constraints of physical shelf space and other bottlenecks of distribution, narrowly-targeted goods and services can be as economically attractive as mainstream fare.

But there is this very old post that stems from before Chris’ article.

Celebrity Hotelier
Almost two years ago I used the term “Celebrity Hotelier” in a post here to see if I could crank my visibility up. It was a success. Soon afterward I got confirmation from various sides that Google (Big Bro) picked me up as a Celebrity Hotelier. Big Bro even granted me frist page result for the search term Hotelier.

Even today it seems to work after several overhauls of Big Bro’s algorithm:
I’m still ranking as number 1 (and number 2) on page 1 for the term Celebrity Hotelier.

And position 4 or 5 on page 1 for the term Hotelier:
Hotelier ranking number 4 or 5 on the search result

Quite possible I’m not able to circumvent the local search result algorithm of Big Bro, and that the conclusion is different from different parts of the world, would love to receive some feedback here.

Can Long mean Long time ago as well?
I got an e-mail today:

hi there.

this will sound very odd…

I am an architecture student in London. Last year I did a student design project set in Naples, which included a fictional character under the title ‘hotelier’. I needed an face for the character, so i typed ‘hotelier’ into google and found your picture.

I then did a pen drawing of the photograph for coherence of presentation… which I thought I would pass on!

The very photo of the earlier post worked into a drawing. Thanks Mate!

I know I may have stretched the term Long Tail a bit, but I found it funny this all came back after such a long time, especially in internet metrics where all seems focussed on here and now only…and may help defend my position.

In addition I also note that a Stumble by my blogging friend Barbara Weibel (@holeinthedonut) of A Hole in the Donut bears some influence on Big Bro as well.

Wedding of The Week (3): in an Irbit Ural Retro Bike


An old post of the blog Retro To Go, “A Guide to All Things Hip and Retro”, reminded me that one couple that honored our premises to start their honeymoon in, got married in a hip Irbit Ural Retro sidecar motorbike. On the European Distributor’s webside you can find all about this retro bike.

Only One 2011 Resolution: Catching Up on my Eternal Backlog

Clog with Backseat

  1. Backlog I said, not BackClogged…However this photo with two of my travel blogging and Twitter buddies, Darren Cronian (@Travelrants) with Kayt Sukel (@TravelSavvyKayt) in the Clog’s backseat, is symptomatic for my eternal backlog. May 14, 2010, I had organized a small Travel Tweetup in The Hague and the Keukenhof with two additional travel bloggers. I even haven’t reported about it properly. Only by the date the photo has I can remember the date of the fine day we had. And I do have a couple of great photos yet to share of that day…and tons of other photos to address as well..
  2. My 2010 sole New Year’s resolution was finalizing the move from a static site to a dynamic site for Haagsche Suites. Even that is not finalized yet.
  3. I have around 300 draft posts spread over 2 blogs. So the first step in decreasing the numer is sharing these links of one of my oldest draft posts still viable and maybe worthwhile to browse: Being Peter pointed me to Blog Council Org, what is now Social Media Org a sort of platform for blogging fortune 500 companies.

Happy 2011 to all of my readers!

Looking Back to 2010


Photo of the Eyjafjallajökull volcano eruption in Iceland by Örvar-Atli

General
Like in December 2009 I’ll be looking back to the Year 2010 in just one post.

For the blog 2010 was a bit disastrous: I count only 76 posts up to and including this one. An absolute low when compared with 192 posts in 2009, 215 in 2008 and 166 in 2007.

  1. The main reason is a disappointing number of issues with my hosting companies. That started already in November 2009.
  2. However, on a positive note, the enormous growth of my significant other blog, Chair Blog made me spend more time over there than here.
  3. The third reason for the lack of posts is a positive one as well: The enormous growth in nights sold at Haagsche Suites. Although many guests may not know of this blog I would like to thank them here for their visits and great reviews! On the other hand it prevented us from traveling as extensively as we would have wished, so there was less travel content generated by us traveling around.
  4. Finally some of my precious time was used for a new venture that I started: Absolutely The Hague!

Although I’ve produced less content, the number of visitors and page views has been growing constantly. Also the average number of draft posts has increased from approximately 70 in past years to 170 right now. So from this you may assume that I anticipate being posting much more in 2011. I won’t let Happy Hotelier die. I don’t believe Blogs are death. I even am planning to start monetizing Happy Hotelier more seriously in view of the rising costs of hosting this blog.

2010 By the Month

  • January:
    1. Introduced my own set of Rules of Engagement after some travel blogging friends had experienced “issues”
    2. Unpleasantly surprised that my sites were hacked.
    3. Announced my main project for 2010 to revamp the website of Haagsche Suites into a website with integrated blog. Unfortunately I haven’t finished that project yet, mainly because of my hosting issues.
    4. The end of January brought us the IPad introduction. Yes, I had a feeling this gadget would cause a revolution in the way we are doing things and that feeling proved right and: No I haven’t bought one yet.
  • Februari:
    1. Published #TweetupThehaue: Why Attend and How to Host a Tweetup and organized a successful #TweetupTheHague (2)
    2. After considering various options, I decided to introduce a Mailchimp based e-mail subscription here. Did you sign up already?
    3. Was captivated by the American Cup challenge in Valencia that was over very quickly.
    4. Decided to decimate the number of Tweeps I followed dramatically after introduction of Twitter lists. Main reason is battery saving for my Blackberry.
  • March:
    1. Formulated my 16 C ‘s to keep in mind when blogging. It developed into 20 C ‘s with the help of my readers.
    2. On March 25, I was asked to give a presentation about social media for a couple of Dutch hospitality types in Amsterdam which reminds me I might have to upload a couple of photos of the event. I didn’t do that until now, because there was a person in the group who doesn’t want photos being published…
  • April:
    1. In March I had visited the PhocusWright bloggers meetup at ITB in Berlin. In April I published two impressions: DePhocussing from ITB 2010 (1) basically a video interview with me by the Austrian Tourist board and DePhocussing from ITB 2010 (2) which is more in depth.
    2. Published my March 25, 2010 presentation: A Blog is a Hotelier’s Best Friend.
    3. Off Course the Iceland Volcanic Ash Cloud disruption of air traffic all over Europe kept all travelers’ attention.
  • May:
    1. Published Can you Build a Hotel Website solely based on WordPress software (2)? and got some nice feed back. And there and then the issue slipped away from my attention.
    2. Continued my 10 Questions For Series with the interview with Patrick Goff of Hotel Designs
  • June:
    1. 10 Questions For Dutch travel writer: Ellie Brik.
    2. Despite my usually neutrality vis a vis football, captivated by the Football (Soccer) World Championship in South Africa where the Dutch lost from Spain in the Final eventually. My attention was fueled foremost by the Dutch Dress Guerrilla Marketing Incident.
  • July:
    1. Started with my scare for Google I really hope some counter forces will curb this Moloch in 2011 somehow.
    2. Busy with the launch of Absolutely The Hague!.
    3. Created and incorporated a Tweepml list here in Happy Hotelier. Alas, since November 2010 TweepML is trying to get back online…
  • August:
    1. Was a busy moth in the hotel and with Absolutely The Hague! Only post worth mentioning her my interview with Claude Benard.
  • September:
    1. Finally Radisson Blu published the winners of their huge Social Media Contest. However, their after contest service is so poor that this SM experiment that started out great ends as a fail in my opinion.
    2. Not one, but two interviews: with Craig and Linda Martin who I had met earlier in the year and with Martin Schobert.
    3. By the end of September our family was enhanced by the birth of our first granddaughter.
  • October:
    1. I became Furious when my Dutch provider suspended my accounts and totally unannounced!
    2. I spent most of the month getting the blogs right and back on track.
    3. All the time involved with this mess did cause me miss the TBex Europe event.
  • November:
    1. Visited and reported about TBCamp 10.
  • December:
    1. As if I hadn’t learned enough, I evoked hosting problems again with a (too) time consuming migration of my sites to a VPS Cloud Solution.