10 Questions For (30): Wouter Blok of Easy To Book

Happy to present a Twitter Friend @Wouter Blok to you:

Wouter-Blok-and-Son-Bram-in-Zermatt-Switzerkland

1) Who Am I according to…
My passport? Wouter Blok, born on the 4th of September 1979 in Heemstede, The Netherlands. Travels abroad on regular basis. Uses retina-scan Privium for fast custom passage and use of their excellent lounge on Schiphol. Trip details will follow in Q’s 5-9.
The Dutch Government? Wouter Blok, CMO of EasyToBook.com, in relationship with Anneloes Visser, flight attendant KLM, one son Bram(1), one child on the way (ETA mid July). Living in Haarlem, the Netherlands. Wouter could slow down a bit in traffic, considering his speeding tickets.
My colleagues? Marketing director, who leads the team that spends quite a bit, but every euro with good ROI. Loves to present, an ambitious young dog that is very eager to bring EasyToBook.com to the highest level possible.
My ex-colleagues? Sales guy that sells ice to Inuit, energetic Sales Trainer, manager and participant in startup ClearSense which was sold to World Directories in 2007.
My friends? Although he wasn’t cut out of the right wood to finish KLM Flight Academy, he surely has found his true calling. Has swapped the wild lifestyle for family life, lot’s of travelling and the occasional crazy night in town with friends.
My wife? Ask her!
My son? His biggest hero and driver of ‘auto papa, hard’ which means ‘daddy’s car, fast’

2) What do you like about what you do?
Wherever I work, I want to be able to work like an entrepreneur. I have that feeling very strongly with EasyToBook.com. Why? It’s a young (average age around 30), international (13 nationalities amongst 45 employees) and fast growing company (aiming for the top 20 Deloitte Fast500 this year). My responsibility is, together with the VP operations, to roll out our ambitious growth strategy. In one sentence: get people to find us, like us and book with us again and again. This is done through SEO, SEA, metasearch, display, our unique affiliate program, smart DB marketing and clever use of Analytics. In the process I get to work with big companies like Google, Kayak and Tripadvisor, and smaller renewing ones like Trivago and HotelVideoReviews. All online possibilities that might add value are explored, like Twitter (@easytobook for hotel queries and @wouterblok if you would like to connect with me). To stay ahead of the game I go to the trade fairs like Adtech, Eyefortravel and ITB to meet interesting people and get inspired even more. The results of our endeavours are visible each minute, so we can steer where we have to. It’s a fast game and I love it!

3) What don’t you like about what you do?
It’s not my own company. 😉

4) Please tell us all about your site and your aims with it.
EasyToBook.com offers over 35,000 hotels in more than 6,000 destinations worldwide. A site for all who need to make a hotel reservation with the best rates and availability (with lowest rate guarantee). We strive to show the most relevant and complete content, in combination with a killer usability. We find it very important for travellers to be flexible. Therefore most bookings are changeable up to 24 hours before arrival and payment is done at the hotel, upon departure. The site is in constant development to achieve an even better (information) offering, user interface, usability and connectivity. And frankly, we are not easily satisfied!

wouter-blok-scuba-diving-seychelles

5) Your top 3 destination experiences you’ve ever stayed to date and why?
1) Island hopping in the Seychelles. By far the most romantic trip I’ve made with my girl. Walking on the beaches of Anse sous l’Argent is a very unreal experience. It was very quiet and felt like we were in the movie ‘the blue lagoon’. Scuba diving was even more special, with an up and close encounter with a Whale Shark and tons of other magnificent creatures.
2) Cape Town, South Africa. I almost moved there. What a vibrant city, beautiful people, good partying, amazing countryside, wines to die for, cagedives with Great Whites…. If you like to go off the beaten track, hire a convertible and go to Worcester Glider club and take a flight with one of the instructors. http://www.cgc.org.za/
3) Zermatt, Switzerland. My favorite skiing resort. Although expensive, the area is worth it. Where else in the world can you ski from 3880m and descent to 1500m in one go? The views on the Matterhorn are priceless.

6) Your top 3 accommodations you’ve ever stayed to date and why?
1) Equatorial Bangi Hotel near Kuala Lumpur, Malaysia. Where the monkeys steal your golf balls, the sushi is pure art and the service is unsurpassed. The building is very nicely built in a colonial style.
2) The Westin Grand Cape Town Arabella Quays. Where you can moon the city from the rooftop sauna.
3) The Taj Mahal hotel in Mumbai. Exquisite service, perfect pool and an incredibly dedicated staff that will not let a terrorist attack keep them from going to work. They are rebuilding the damaged floors in record time, an unknowing guest will not notice anything happened there last November. I especially appreciated this hotel, because the night before I stayed in hotel Kushbu, see question 8.

7) Your top 3 most memorable food / wine experiences to date and why?
1
) Restaurant Buerehiesel, Strasbourg. This used to be a 3 star restaurant. When the parents retired and the son took over, he decided to keep the great cooking, but drop the stars. That way he could lower the threshold for mere mortals to enjoy the splendid kitchen www.buerehiesel.fr.
2) Muratie Wine Estate, Stellenbosch. One of the oldest estates in the Cape area and my goodness, the thought of the Ansela van de Caab Red wine still makes my mouth www.muratie.co.za/
3) Restaurant Aqua, Hong Kong. Located in Kowloon on the 20th floor overlooking HK island. I had my first ‘fatty tuna’ sashimi there, while the city lit up in the light show and fireworks lighted the sky www.aqua.com.hk/.

Wouter at Bharat's Wedding Party in India
Wouter at Bharat's Wedding Party in India

8) Your 3 worst destination/ accommodation /food experiences to date and why?
1) Haggis in Glasgow. Perhaps I should have had it before I got sober and hung over?
2) The B&B Villa de Roses in Beau Vallon, Seychelles. Breakfast was the same for the whole 2 weeks. only 1 egg, you couldn’t get 2. Service included a very grumpy lady that moves in slow motion. The location made up for this of course.
3) Hotel Kushbu, Keshod, Gujarat, India. Last May my Indian colleague Bharat got married and didn’t want to mis it for world and flew over there for 1 weekend. (if only I had more holidays). His place of birth was 2 flights and a 3 hour ride away, we were the first foreigners to come there. The nearest hotel was in Keshod, had no shower, no toiletpaper, no towels and beds so dirty, we wrapped our dirty laundry around our pillows. All worth it, considering the ceremonies we attended were beautiful and derived from ancient traditions (they spoke in Sanskrit), and the presence of foreigners (Omri, founder ETB and me) meant a lot for the family.

9) Can you offer the readers 3 destination/ food / accomodation / things to do tips about the city you are currently living in?
1) Steak restaurant Castell in Amsterdam. If you like nice, wood-grilled steak, www.castellamsterdam.nl/.
2) Restaurant Willendorff in Haarlem. My old colleague Michel Boesmans runs the kitchen and does an excellent job! www.willendorf.nl/.
3) Visit Amsterdam on Queensday, wear something orange and act as if you are just as completely bonkers as the rest of us.

Capetown
Capetown

10) Any Question(s) you’d expected me to ask that you would like to answer?
“If you didn’t have to work anymore, what would you do?”

He who’s in love with his job, shall not work another day in his life.

My take:
Well done Wouter! Just before the arrival of son nr 2. Thanks! Good luck with the delivery!
A question: What makes Easy to Book different or better than the likes of Booking, Venere and Expedia? Why no Blog?
Awesome scuba shot and good skiing taste, although you really need nice weather for Zermatt, otherwise the lifts close down early in comparison to other resorts in the neighbourhood (been there several times:-).

Update: After years…better l8 than never… Wouter has started his own Blog, Wouter Blog…I just wonder if this is a prelude to him setting up his own company:-)

Last edited by GJE on August 16, 2011 at 1:55 pm

Elzenduin, a Perfect Restaurant near The Hague, brings new fame to Ter Heijde

battle-of-scheveningen-slag-bij-ter-heijdejan-abrahamsz

Recently my wife and I had dinner at restaurant Elzenduin in Ter Heijde. Elzenduin is a 27 room hotel with a restaurant, a beach pavilion and a beach terrace. We had heard and seen good reviews of the restaurant, its brasserie and its beach pavilion. Recently it had undergone a total renovation and its beach terrace won the 2009 Dutch terrace award.

Ter Heijde is a very small township in the dunes of the Dutch North Sea coast half way the 30 km between The Hague (actually Scheveningen, the beach resort of The Hague) and Hoek van Holland or “Hook” as the Brits who visit The Netherlands via ferry use to call it. Ter Heide is part of the village Monster and the municipality Westland.

On July 31, 1653 (according to the Julian calender in use in England) or August 10, 1653 (according to the Gregorian calender in use in the Dutch Republic of Seven United Provinces) Ter Heijde became (in)famous because of the Battle of Ter Heijde (also named the Battle of Scheveningen) during the first Anglo – Dutch war. Eventually there were four Anglo-Dutch wars. Dutch Admiral Maarten Harpertz Tromp leading the Dutch fleet of about 104 man of war on board of the Brederode was defeated by George Monck leading an English fleet of 105 on board of the Resolution. You can see them engaged in the middle of the painting of the battle by Jan Abrahamsz between 1653 and 1666. Not long before Tromp had twice engaged with a fleet under Admiral Blake, the “Father of the Royal Navy” in the Battle of Goodwin Sands (or Battle of Dover) and the Battle of Dungeness where he had defeated Blake. Tromp died during the battle of Ter Heide by a bullet from a sniper on board of the ship of William Penn, the father of the William Penn who founded Pennsylvania. Actually I am a bit disappointed Elzenduin doesn’t elaborate a bit more about these historic events than in the one sentence their site devotes to the battle….

Most details are from Wikipedia and some details and the photo of the painting of the battle are from the blog History of the Sailing Warships in the Maritime Art

Back to dinner at Elzenduin: This is a picture from its window. It is located at the path between Ter Heijde and the Beach. So you look a bit up at the dunes and can see the sun setting behind the dunes.

This was our starter. A painting in itself.

And this was the well sculptured and fine tasting desert we had. I predict that the chef will acquire his first Michelin star very soon.

Update 2014

Only a very short time has this high standard been maintained by the restaurant. Currently it is middle of the road again.

Searching for a Cool Maastricht Hotel in a Busy Weekend – Nothing Zen!

hotelicopter-output-for-maastrichtThe Helicopter search result

Actually I’m proud of my Zen series of posts. It describes from time to time how much effort it takes me to find a nice last minute hotel room. I consider myself reasonably knowledgeable about hotels and enough of a geek to find a cool hotel room via internet. But each time I am asked to find somebody a cool hotel, I find it becoming more difficult to find something special at a reasonable price via internet. It demonstrates to me time after time that the internet is not such a nice tool as everyone, including travel marketeers wants us to believe. To me these exercises demonstrate time after time again the Hospitality- and Destination marketing industry still has waaaay to go before they “get it”.

This time my unfortunate dance partner “Dancegirl” asked me to find her a nice hotel in or around Maastricht for tomorrow. As Asuncion Day is a Dutch Bank Holiday and the weather is nice, this is even more difficult, as there will be not many vacancies in and around Maastricht tomorrow.

So, actually the “Zen” tag is sometimes more of an euphemism for a good old rant….

This time my first search was on Hotelicopter. Please note it is spelled with one ‘l’ in the middle – just wondering why they didn’t scoop up the hotellicopter domain.

Recently I ranted really about them.
They rate the Maastricht Kruisherenhotel as the best of their Maastricht portfolio. That goes without saying, because I know, as my own review of the Kruisherenhotel on their site is a raving one. Only Dancegirl won’t be able or willing to pay their rate.

My rant about Hotelicopter is still valid: Despite Adam Healey promising me that “their own” – I mean their community’s, more precisely “our” reviews – which they hid when they relabeled themselves from VibeAgent into Hotelicopter, will be back soon, you still cannot check those reviews on their site. How long do we have to wait, Adam?

On a positive note: Their search machine doesn’t confine itself to an area within country boundaries. Especially important in the case of Maastricht as it is located near our borders with Germany and Belgium.

On a negative note: they didn’t catch the euro 150 no refund St Gerlach offer described here below.

I looked at Tripadvisor with and without availability search and it didn’t come up with something interesting quickly enough.

I looked at Booking.com, but got lost in the preferred position of various big chain hotels.

Then I looked at my favorite Dutch Hoteliers site. Already my favorite because I use them as a white label online booking engine for my Haagsche Suites (and consequently am always featured on their home page as the second best guest rated hotel of their portfolio in The Netherlands), but also because the site is easy to use. Their model is a fee based one. Nothing commissions from the hotels. They came up with a non refundable offer from St Gerlach, owned by the same owner as the kruisherenhotel and they happen to be a member of the same small chain of Historic Hotels of the Benelux we’re a member of.

In the meantime, via Twitter, I got two suggestions from twitter followers:

One very funny one from Patrick Geoff twittering as @HotelDesigns who suggested Haagsche Suites and referred to his own kind review. He wasn’t aware that my search was was for Dancegirl She actually does know Haagsche Suites by heart, as she replaces us in minding the guests occasionally. Some guests even prefer her minding them over this old goat:-).

The second suggestion came from Hotel Calculator. They did come up with the same St Gerlach offer, but now via Agoda. Hotel Calculator quoted Euro 154, but when you landed on Agoda, the price reduced by a sort of refund policy of Agoda… When I asked Hotel calculator about the difference, he answered that it probably is due to exchange rate imparities in the scraping process.

Agoda being the same OTA that Hotelicopter came up with, this also shows that not all meta search engines are equal. In an earlier post I commented that there was apparently a lag between Hotelicopter’s availability and Agoda’s availability. Hotel calculater claims their engine scrapes real time….

As Dancegirl liked this offer and booked it, this ends as a bit less time consuming and more zen alike post:-)

I’ll keep your posted about Dancegirl’s verdict of the St Gerlach.

10 Questions For (29): Melanie Fine of Excellent Vacation Ideas

Happy to present Melanie Fine of Excellent Vacations Ideas

Head Shot of Melanie taken in Hawaii
Head Shot of Melanie taken in Hawaii

1) Who are you?
My name is Melanie Fine; I am a wife, step mother, perpetual traveler, business partner, webmaster and a certified public accountant that really doesn’t like accounting. My main business is with my husband – Complete Systems – a local IT consulting for small and medium sized businesses. I am also the creator of 2 websites Excellent Vacations Ideas and Transform Your Money.

We live just outside of Toronto, Canada. I have always had a passion for traveling. Growing up my parents made sure we travelled every year while we were young, even if money was tight. This put the travel bug in me and I was hooked. When I married my husband I infected him with the travel bug which has led us to traveling at least 5-6 times a year together as a family or as a couple.

I myself have visited all of the world’s continents except for Antarctica (but will get there!) and always have stories to tell. That is what inspired my website and travel journal.

We spend a lot of time in Florida and Las Vegas, and at least once a year we take a longer international trip. Last year was a 4 week family trip to Australia and Hawaii. This year will be a romantic 3 weeks in Hong Kong, Thailand and Malaysia. We also enjoy cruising as we can experience a variety of places and choose which ones we would like to go back to, without packing and unpacking at each destination.

2) What do you like about what you do?
This is the easiest question to answer. I get to travel and then share my adventures on my website, twitter and blog and live it all over again. In my travels I get to learn about new cultures, destinations and adventures everyday, what could be better than that?

Through my website and online conversations I love to inspire others to live life outside their box. I try to inspire them to experience the world by getting away together. I get to inspire couples to take time away together and nurture their relationship or families to get away and enjoy each other! Our motto is a family that plays together stays together!

3) What don’t you like about what you do?
I’m sure you hear this from a lot of people but I hate that there is not enough time to do it all – I wish I could write more content everyday – but then I would need at least 4 extra hours in the day. Between the day to day activities of our computer consulting business, being a wife and step mother, and working on my websites, I find that I am always feeling like I am falling behind with something.

Sometimes it’s tough to keep up with all the information out there. I get excited about one destination or sharing one of our experiences and start to write about it, then something else comes along that is just as exciting. The secret is to prioritize and stick to it.

4) Please tell us all about your blog and your aims with it.
My goal with my blog and website is to inspire families and couples with great vacation ideas to enhance their bonding as a family or couple. I hope that by sharing our travel experiences or something that I find in my internet travels, I will inspire them to spend time exploring this amazing world together.

I find that traveling as a family really bonds us together. Not only does it create an opportunity for us to spend a lot of time together, it also shows Montana (my 13 year old step daughter) that there is more to life then the everyday. She has learned to appreciate what she has and patience, tolerance and love for other cultures and types of people.

I also want to show how travelling without the kids is just as important as travelling with the kids. It gives couple a chance to nurture and enrich their relationship. I have found that as a couple we have learned how to solve challenges together while traveling and enrich our relationship while traveling then by doing anything else together – well except for maybe hanging wallpaper together (something we have learned not to do together!)

So by sharing our experiences I hope that others will see the value in traveling together. And maybe step outside their normal “vacations” and try something new and different.

5) Your top 3 destination experiences you’ve ever stayed to date and why?
I love to travel anywhere – even somewhere close like Niagara Falls. I find it hard to think of 3 specific experiences, in fact I had to go to my “Where I have been map” for inspiration to try to figure out 3 of my top destination experiences because they are all AMAZING experiences. I always find the best in every destination.

One of my top destinations is Kenya. I was fortunate enough to travel to Kenya when I was 21. It not only changed my view of the world, taught me to appreciate the world and the absolute beauty there is in the world. The animals and safaris were incredible, and even over 15 years later I can still remember the majority of the trip as if it happened last year. We were fortunate enough to be invited to a local village for dinner just outside of Mombasa. The people that lived in the village were incredibly generous and kind and opened their homes to us even though they had very little. That experience changed the way that I thought about the world, and for the first time I really got how privileged I am to live in Canada and to have the life I live.

Sydney Harbor Bridge
Sydney Harbor Bridge

While in university I spent a semester in Melbourne, Australia. I then returned with my family in the summer of 2008. I love Australia for its diversity and its people. There are so many things to see and do; dining in the amazing restaurants in cosmopolitan Melbourne, watching the penguins at Philip Island, diving the Great Barrier Reef, sand tobogganing on Moreton Island, whale watching off of Brisbane, to staying in an Aboriginal village and camping out under the stars.

As we visit there often there must be a reason, so I will also include Las Vegas, in the USA. Warren and I enjoy at least 2 weekends a year in Las Vegas. We love it as we take this time to reconnect and enjoy the sun, food and resort hotels. We enjoy the service and we like to play. Warren loves Baccarat and I play poker. We find it a great way to unwind from our busy and hectic lives. We have done most activities, from taking a helicopter to the Grand Canyon, to skydiving, to seeing the shows. I find that some people don’t like Las Vegas because of the “tackiness” etc. but to be honest there is so much more to Las Vegas than the lights and over the top feeling of it.

6) Your top 3 accommodations you’ve ever stayed to date and why?
Well, before I met my husband, you would have found me in a hostel or cheaper hotel. When I traveled alone, I enjoyed meeting others in these types of environments. After I met Warren and entered my 30’s, I started to prefer what I call, luxury value. Luxury value is where you find a luxury hotel and get to experience it for a value. My top 3 are definitely not in any order.

Our first cruise experience with NCL was on the Norwegian Dawn. Through a great booking agent, and some luck, we upgraded to the Owner’s suite for a week long cruise to Bermuda from New York City. It ruined regular cabins for us forever. We were greeted by our Concierge at the dock in Manhattan and were waited on hand and foot for the rest of the week. The cabin was luxurious and huge by cruise experiences. Including two balconies (one on the front of the ship and one on the side), a living/dining room, and a guest bathroom. The Dawn was one of the best cruise experiences and accommodations we have ever had.

My husband may not agree with my second top accommodation, but I loved it. Many years ago we stayed for a few days at Journeys End Resort in Belize before a live aboard diving trip out of Belize City. My parents and I are scuba divers; my husband is not really a water person. He decided to come with us for the first few days in Belize, and then went home when we went on the live aboard.
It really was at journey’s end, as we had to fly to Belize City, take a small plane to San Pedro and then a boat to the resort. There had been a hurricane a few months before and was in the process of repairs, although we couldn’t tell other than the phones and TV were not working. We had a beautiful room/cabin right on the ocean. Our deck was over the water, and the view was amazing.
There were a lot of flies, not a lot do, and no internet (hence my husband not really being a fan). We hired a guide to take us into the jungle and to the ruins of Belize. It was an awesome day and I will never forget the feeling of peacefulness in the rainforest. There wasn’t anything spectacular about the resort as it was going through repairs; I just really loved the feel of it. It felt like we were at the end of the world, or in this case at Journeys End.

MGM Sky Loft Las Vegas
MGM Sky Loft Las Vegas

Finally, I held off submitting this to you as we were about to vacation in Las Vegas. We were invited to stay in the Skylofts at the MGM Grand Hotel and Casino. We had heard that it was going to be an incredible experience and to be honest incredible can’t begin to describe it. From the moment we were picked up in one of the MGM Maybach limousines, until we were dropped off by one at the airport when we left Las Vegas, we were pampered and tended to for everything we desired. We were met at the Skylofts lobby by one of the 24 hour concierge’s, and escorted through the VIP lounge to their private elevator. 29 floors later, we were greeted at our suite by our butler.
The Skylofts had 24 hour butler and concierge service, digital controls for the sound and video system (it also controlled the drapes and lights) and was a beautiful 2 level suite. The bathroom had an infinity tub, and a steam room in the beautiful shower, and to top it all off the butler unpacked our suitcases for us! I had never seen our stuff so neat before! I asked if she would come home with me, but she couldn’t. The Skylofts were so beautiful we never wanted to leave. It will be hard to ever stay anywhere else in Las Vegas again!

7) Your top 3 most memorable food / wine experiences to date and why?
Unfortunately I am not a wine drinker. I wish I was, as I love the experience of wine. So I will have to share only my memorable food experiences.

While touring in Brisbane, Australia as a family, we took the ferry to Southbank, a dining, shopping and park area. We were hungry, but because it was winter and getting late most restaurants were closing up. Wang Dynasty Chinese Restaurant right by the water was still open. It looked like a chain type Chinese restaurant, but as we got closer and looked inside we could tell it was a lovely family run Chinese restaurant. We had one of the best Chinese food experiences ever. The food was fresh and tasty. The staff could speak little English, which made it feel more authentic. The Olympics were on the TV and it was fun watching the staff cheer on China! We loved our dinner there and we recommend it to everyone we know going to Brisbane Australia.

Another memorable food experience was this past January in Waikiki, Hawaii. We were there to attend the wedding of our very good friends. They got married at the Hilton Hawaiian Village and had their wedding dinner at the restaurant in the Rainbow Tower, Bali by the Sea. The food was amazing. The Maui Onion Soup had layers of flavor, none of which were onion. The filet mignon melted in our mouth and to top it all off, the chef made a special “Erupting Diamondhead” for dessert. It was a volcano shaped chocolate truffle structure that was spewing smoke that covered the table, as if the volcano had just erupted. It was fabulous!

While I was studying in Australia, I took an 18-35 tour through the Outback. It was a great experience including staying in Aboriginal Camps and learning how to fend for ourselves in the outback, and dreamtime stories by the fire by the head of the families.
Our cook on the trip kept promising that as we got closer to Alice Springs, we would have Witchetty Grubs, the white larvae of the Ghost Moth. She kept telling us it was a delicacy and not to be missed. So as we got closer to the Red Centre, on our last night, we were sleeping under the stars in the desert, and it was time. The cook went out to find them. She came back and prepared them on the fire in aluminum foil.
Some of the girls chickened out, so I decided to try it first. It was dark, and I couldn’t see much which was probably better anyway. I decided to throw it back and whammo, it tasted like banana, then chocolate. I was confused, and then it dawned on me. They were pulling our leg all week. So I went along with the joke. It didn’t take long and the others figured it out to. It was a great tradition to trick the foreigners! The banana and chocolate mixture was amazing! So was the joke!

8) Your 3 worst destination/ accommodation /food experiences to date and why?
We try to find the good in all experiences, so this was really tough. I will say that we aren’t fans of the food in the main dining room on cruise ships. In fact we usually try to avoid the main dining room for dinner, or go in expecting it to be ok to not so great. Once we ordered steak and had to return it 3 times.

One of the worst experiences we have had was staying in a “first class” cabin while traveling from Rome, Italy to Nice, France. When we arrived at 10 pm for our train, there seemed to be mass panic. We finally found someone that spoke a little English and were told the train staff were about to go on strike. We were a little panicked, as we had no where to stay that night, but took a deep breath and decided to see what would happen.

The people waiting for the train kept running from platform to platform, so we did the same, not realizing that we had a reserved first class cabin and they were all running for seats in the main car. Once we figured it out, we walked into a room that was the size of my closet with a sink in it and 3 bunks. We could barely turn around or do anything but sit on the bed. We were promised a snack and breakfast, turned out breakfast and the snack were the same thing, a couple of crackers and a piece of cheese. We laugh about it now.

Finally, I remember taking a road trip with a girlfriend through upstate New York. We were driving back home and were going to try to drive all the way. We didn’t make it as we were exhausted. We were students and didn’t have much money so we pulled into a motel that was offering a special for the night – $25/night. It fit our budget, but it wasn’t even worth $25. The whole place was clean but run down. The guy that checked us in was really creepy and we were both afraid to go to sleep that night. The walls were made of cinderblock and we felt like we were in jail. We ended up staying up most of the night anyway!

9) Can you offer the readers 3 destination/ food / accommodation / things to do tips about the city you are currently living in?
I live just outside of Toronto, Ontario, Canada and I love this city. I love that there are always things to do, places to eat and awesome places to visit. Toronto is a multi-cultural city and you can see it in the different neighborhoods. You can find just about any type of food as you walk through the different areas of town. So I guess my recommendations are these:

Take a walk around the Distillery District and the St. Lawrence Market area of town – especially on the weekend. The St. Lawrence market is a great place to shop for local produce and have lunch. Make sure you try the apple fritters!

On a clear day, you must take a trip up the CN Tower to see the view. It is a “typical” tourist attraction, but the view is worth it. They have a glass floor to walk on and an outside observation deck. If you are looking for a unique dining experience they have a revolving restaurant, which revolves once every hour. It’s quite amazing how you don’t’ really feel the movement and is an experience. The food is ok and a little expensive but the experience really is quite neat.

Spend the day at Centre Island. In the spring, summer and fall you can take a Toronto Harbour ferry to Centre Island. Not only do you have a spectacular view of the city’s waterfront, you also have a beautiful park on the island. The kids (or kids at heart) can enjoy Centreville, a kid’s amusement park; you can enjoy a picnic in the park, or spend the afternoon on the beach. There are many walking, biking and roller blading trails to enjoy. And if you time it right, you may even find a great festival to partake in.

I am going to add a fourth as it is more of a day trip. Take a day and drive to Niagara Falls (1 ½ – 2 hours drive from Toronto). Niagara Falls is a great town and the Falls are spectacular. Make sure that you spend some time on Clifton Hill and do the Maid of the Mist (take a boat tour to almost right under the falls).

Fine Family in front of the Sydney Opera House
Fine Family in front of the Sydney Opera House

10) Any Question(s) you’d expected me to ask that you would like to answer?
Hmmm, maybe where are you off to next? We are spending our 10th wedding anniversary with Montana in New York, and then Hong Kong, Macau, Malaysia and Thailand in July. Back to Las Vegas in August, and a cruise from Barcelona to Turkey, Italy, Greece and Egypt over Christmas and New Years. Next year we have plans to take a family cruise in March, and South Africa over Christmas. So I guess stay tuned for more stories to share…..

My Observations:
Thank you very much for being my guest, Melanie. You have taken a lot of care of this interview. You also have send a couple of very nice photos. Unfortunately placing them all here was a bit too much. It was not easy to make a choice. Am I right in suspecting you are spending way more time on Twitter than on your blog lately?

10 Questions For (28): Sam Daams of Travellerspoint

Happy to present Sam Daams, a sort of millipede and co founder of Travellerspoint, whom I met for the first time in Berlin recently and whose company, humor, chatter and insight I learned to appreciate a lot there.

sam-daams-portrait

1) Who Are you?
I’m a Dutch/American living in Norway of all places. I grew up in the Solomon Islands and have lived in the Netherlands and Australia before settling here in Norway. Back in 2002, before social networks were all the rage, my brother Peter and me started Travellerspoint, an online travellers community.

I also own a more ‘traditional’ offline travel business with offices in Sweden and Norway focused at the youth market, specifically gap year type travels. In short, I guess you could say I work with travel all the time, yet travel shamefully little myself at the moment!

boarding-planeSam at a young age in front of a plane

2) What do you like about what you do?
The continuous feeling of helping people explore the world through travelling. When you get feedback on the ‘trip of a lifetime’ and you’ve been just a small part of that, it’s very fulfilling. I also love the fact that you can create something online that others use immediately. It doesn’t have to take months or years, run with an idea, put it up and see what people think. And when people start talking about it on Twitter/their blogs, there’s a sense of achievement which is hard to explain to those that have never run their own business.

The other thing I absolutely love is experimenting with functions and ideas. Thinking back, we’ve created some pretty nifty functionality over the years that wasn’t really being done anywhere else before that. Tying in Travel Helpers with our forums, letting users generate a customized PDF version of their own travel blog, Social bookings which let you connect with other travellers staying in the same hostel as you before your trip, branded blogs for travel businesses etc. They don’t always work, and sometimes you are too far ahead of the curve, but being an innovator and first mover has a definite advantage over time. If for no other reason than that you can sleep a little easier at night knowing you aren’t just ripping off the guy next door.

3) What don’t you like about what you do?
The hours. To be honest, I don’t think work ever leaves my mind. You are always thinking of something else to do or a task that you should have done 6 months ago. I hate the feeling of never feeling finished and always feeling like you should be doing so much more. You finish one thing, and the next just slides right on in. I’ve gotten slightly better in the past years at just letting go and realizing I’m not even going to get half the stuff done I plan to do, but it still frustrates me sometimes, especially when you come up with a great idea and leave it on the shelf too long so a competitor launches it before you.

One of the other things that is annoying about working with a lot of user generated content is spam. I’m sick and tired of another tour operator coming along and thinking that posting in a travel forum is going to give them some kind of leg up on the competition. Luckily we’ve always kept a pretty tight lid on it, so we’re not as inundated with spam as some other travel communities are that have just let it happen over the years, but it’s still annoying as can be.

4) Please tell us all about your blog and your aims with it.
At the moment my blogging levels are pretty pathetic to be honest. I’ll post something to my personal blog Sam I Am once a week at most and posts to the ‘official’ Travellerspoint blog are few and far between.

However I do tweet (does that qualify as ‘micro blogging’?) a lot as Twitter aligns much better with how my mind and concentration levels work. It also sits well within how my days are usually divided. Finally, I also find it’s much more a two-way stream than blogging, so feedback is instant. And some of the feedback you get on Twitter is really quite phenomenal. I am found at @samdaams by the way.

Mind you, as much as I love Twitter, I’m still undecided on the value-add for most businesses. It can work phenomenally for some, but for example for the Norwegian/Swedish travel business I can’t think of any way it could help generate more bookings other than perhaps increasing exposure of the company towards journalists and other influencers in the travel industry. There’s certainly a value in that, but it requires a lot of time and work which might be better spent elsewhere.

5) Your top 3 destination experiences you’ve ever stayed to date and why?
* Sydney in 2000/2001 for a number of reasons. For starters it was my first real experience with working in the travel industry, rather than just travelling (it was an internship for IEP, a subsidiary of BUNAC, which turned into something a bit longer). But it was also the Olympics, and living in a fantastic city with a number of fantastic housemates. I was living like a backpacker but working like crazy. I don’t know how I managed, but I have nothing but good memories from the period.
* Lismore in 1999. Again, this was part of my studies. Lismore in itself is rather ordinary, but that’s one of the great things about travelling and living abroad; it’s who you experience things with that makes the real difference! Great people, really relaxed classes and a lot of travelling to Byron Bay and surroundings whilst ‘studying’.
* The Solomon Islands. In fairness this was more home than a travelling destination, as I spent the first 12 years of my life here. But I can’t honestly think of a much better place to grow up. Walking around barefoot, surfing after a cyclone, shooting birds with a slingshot, swimming in caves, what more do you want as a kid?!

peter-and-sam-daams-in-front-of-their-solomon-islands-_house_rennellPeter & myself in front of our house in Rennell

6) Your top 3 accommodations you’ve ever stayed to date and why?
This is a rather tough one, since naturally a 4-star place should be better than a hostel, although I’ve had tons of great experiences and stays in hostels! Let me just name 3 of the more memorable that come to mind:

* The Sands Resort in the Mauritius http://www.sands.mu/) where we spent our honeymoon. Just lazying and enjoying fantastic food.
* An apartment in New York city that I found on Travellerspoint’s accommodation section. Sadly, it’s no longer available for booking, but at around 100 USD per night, and right around the corner from Central Park, it was fantastic value for money. The apartment was very modern and quite spacious.
* Hotel Sven Vintappare in Stockholm, Sweden. I’ve stayed here twice now, that’s how much I liked the place the first time. It’s in a great location, the staff are super friendly and it’s authentic, whilst being clean and modern.

sands_resort
Sands Resort

7) Your top 3 most memorable food / wine experiences to date and why?

* The food at the Sands Resort named above was probably the best I’ve ever had. I ate myself silly…
* Enjoying a cold beer and a BBQ on the porch of the little place we rented on the beach at Titikaveeka on Rarotonga in the Cook Islands.
* Some half cooked pasta meal at the end of hiking a full day in pouring rain in one of the rainforests near Lismore. We were all cold and wet and couldn’t get the cooker going for ages, but when that half cooked foot finally hit our mouths it felt like the best meal ever consumed.

sunset_cooks
Sunset Cooks

8) Your 3 worst destination/ accommodation /food experiences to date and why?
I’m really not one to complain about my travelling experience, no matter how bad it gets. The stories are just all the better when things go wrong, aren’t they? 🙂 But if I had to name three things, it’d be:

* not being let into Indonesia because I didn’t have a visa. That’s kind of embarrassing for someone running a travel business! Anyway, I was deported to the always lovely Darwin, spent a few nights there whilst sorting out a visa and new flight and was let into Indonesia a few days later. Wonderful country!
* the worst accommodation I’ve ever stayed at was probably a hostel on Times Square. Luckily it was only for one night, and my wife was forgiving.
* my worst food experience was in Costa Rica and (again) entirely my own fault (one might sense a theme here…)! I was in El Arenal and we decided to have some lunch at a little wayside restaurant before getting on a bus. Looking at the menu I saw “tongue”, which for reasons I can certainly not explain today, I took to mean the same as the Dutch word “tong” (that in itself is actually correct). Now that can mean two things in Dutch, the more common of the two on Dutch menu’s being a type of fish (the other being what you’d expect). Of course, when you are smack, bang in the middle of Costa Rica, you would be wise to assume otherwise, or at the very least ask the waiter. But unfortunately my friend and me did no such thing and ended up with two large ox tongues lathered in tomato sauce on our plates. I took an honest stab at mine, but really couldn’t consume much of it, try as I might. On a positive note, that story gets more laughs than my mates’ pizzas do nowadays.

9) Can you offer the readers 3 destination/ food / accomodation / things to do tips about the city you are currently living in?

Oslo is a great little city to travel around as it’s small enough to walk a lot of places, or else use the excellent public transport, which includes the ferries to the islands or Bygd’y.

* Head to the museums at Bygd’y, to which you can either take a ferry or the 30 bus. It’s pretty much a whole day’s activity if you visit all the museums which are close together so you can walk to each of them. You’ll get Norway’s history in a nutshell if you visit them all and they are not your typical boring museums either 🙂

* The Vigeland sculpture park is Oslo’s most famous sight and a must see on any trip here. But at least equally impressive is the mausoleum of Gustav Vigeland’s brother, Emanuel. It’s only open 4 or 5 hours a week on Sundays, and it’s hidden away in the middle of a residential area, but it’s a true gem! Very impressive paintings.

* If you visit in the summer, get a ‘engangsgrill’ (BBQ for one time use), some food & drinks and take one of the ferries out to one of the islands in the fjord. This is Oslo at its best!

kontiki_museum
Kontiki

10) Any Question(s) you’d expected me to ask that you would like to answer?

Is anyone still reading? 🙂

Actually, can I add a shameless plug for something cool? We just launched the Travellerspoint Foundation which will be lending money to entrepreneurs around the world through the fantastic micro loans site Kiva,. One of the first things we’ve done there is let contributors to our Wiki Travel Guide allocate the adsense earnings from the pages they contribute to, to the foundation. That money is then lended out via Kiva. We’ll also shortly be launching another initiative within the foundation to really help boost the loans we are making through Kiva.

My Observations
Very good story and not much to add or ask, apart from the fact who is the younger one you or Peter? Thanks Sam!
If you’re in for the unofficial story of the Travellerspoint Saga, have a look at this post of Sam 🙂