Bill Marriott Blog

Bill Marriot Blog

“Never too late to start something new” must be what Bill Marriott, 75 soon and over 50 years of a world renowned hotelier, thought when he started dictating his first post for his personal blog Marriott on the move on January 16, 2007.

One thought on “Bill Marriott Blog”

  1. Mr. Marriott, I had the pleasure of meeting you at the J. W. Marriott Starr Pass Resort in Tucson, AZ. I had been one of the Retail Supervisor’s. Through my year working with the company I had so many struggles. Even up to my last day my computer accesses were not even correct. I had been to HR, and everyone else in beween to correct and gain accesses, and to get help within the department I had such a bad experience with the other Retail Supervisor and a horrible attitude. I have never in my life seen someone retaliate against good employees and myself. I had asked to be moved to another department or even cross train in other areas. But I was being told I’m not 100% in what I do. I was 100% in everything I had been trained to do. I even went to the Resident Manager and asked for help. Again I’m not qualified.

    Well recently I received the Gold Key Award for my customer Service. And I found out no one in the 6 years in this department has ever achieved this award. I was honored but I just was doing my job and treating peole like I’d like to be treated.

    So I wasn’t getting anywhere with anyone or any department with my problems so I have found another job. I gave a 2 week notice and the day I put it in I was told that was my last day. The schedule was done and I had a full shift the next week, which was just taken away from me. In my world when you give a 2 week notice it is on good faith you’ll work it out, which I had intended too. So now to my next problem I have been gone 3 weeks and I still have not received my final pay from my PTO. I have been told we’re working on it and it will be here on Wednesday-which was yesterday. I called today and it still is not there. I have lost faith in the company and really find it hard to believe my pay that I earned can’t or hasn’t been taken care of. This is the experience my whole year has been. When I was at the resort last Thursday I was told we’re sorry we put in the wrong exit date. They told me they’d try and get my check right away. Then I was told maybe by Monday. Then I called and they said it should be here Wednesday. Now it’s Thursday and it is not there at all.

    I am really sorry I couldn’t make it work working with your company.But when my health was being effected I had to make a decision. I was also involved in the Problem Resolution Committee, which I also enjoyed.

    Sincerely, Deborah Reichenbach

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